Terms & Conditions
1. GENERAL
Welcome to The Gifted Magnet. By accessing this website and placing an order, you agree to be bound by these Terms & Conditions. We reserve the right to update these terms at any time without prior notice.
Welcome to The Gifted Magnet. By accessing this website and placing an order, you agree to be bound by these Terms & Conditions. We reserve the right to update these terms at any time without prior notice.
2. PRODUCTS
The Gifted Magnet offers personalised magnets, keepsakes, stationery, artwork and gift products. Due to the handmade and personalised nature of many of our items, slight variations in colour, size and placement may occur.
The Gifted Magnet offers personalised magnets, keepsakes, stationery, artwork and gift products. Due to the handmade and personalised nature of many of our items, slight variations in colour, size and placement may occur.
4. PRODUCT IMAGES & COLOURS
We make every effort to display our products accurately. However, colours may vary slightly due to differences in monitor and device settings, printing processes and the handmade nature of our products.
We make every effort to display our products accurately. However, colours may vary slightly due to differences in monitor and device settings, printing processes and the handmade nature of our products.
3. PERSONALISED ORDERS
Customers are responsible for ensuring that all information provided, including names, dates, spelling, photographs and wording, is accurate at the time of ordering.
Proofs may be provided for certain personalised products. Once a proof has been approved, no further changes can be made, and The Gifted Magnet accepts no responsibility for errors approved by the customer.
Customers are responsible for ensuring that all information provided, including names, dates, spelling, photographs and wording, is accurate at the time of ordering.
Proofs may be provided for certain personalised products. Once a proof has been approved, no further changes can be made, and The Gifted Magnet accepts no responsibility for errors approved by the customer.
5. PRICING
All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Prices do not include shipping unless otherwise stated.
All prices are listed in Australian Dollars (AUD) and are subject to change without notice. Prices do not include shipping unless otherwise stated.
6. PAYMENT
Full payment is required before production and dispatch of any order. We accept payment methods displayed at checkout.
Full payment is required before production and dispatch of any order. We accept payment methods displayed at checkout.
7. PROCESSING TIMES
Processing times vary depending on the product and order volume. Estimated production times are 3 business days, however may vary during peak periods such as Christmas and special promotions.
Processing times vary depending on the product and order volume. Estimated production times are 3 business days, however may vary during peak periods such as Christmas and special promotions.
8. SHIPPING
We aim to dispatch orders within 3 business days. Delivery timeframes are estimates only and are dependent on Australia Post or other courier services.
The Gifted Magnet is not responsible for delays, loss or damage caused by third-party postal or courier services once an order has been dispatched.
Customers are responsible for providing the correct delivery address. Additional postage costs incurred due to incorrect address details may be charged to the customer.
We aim to dispatch orders within 3 business days. Delivery timeframes are estimates only and are dependent on Australia Post or other courier services.
The Gifted Magnet is not responsible for delays, loss or damage caused by third-party postal or courier services once an order has been dispatched.
Customers are responsible for providing the correct delivery address. Additional postage costs incurred due to incorrect address details may be charged to the customer.
9. RETURNS & REFUNDS
Due to the personalised nature of many of our products, we do not accept returns or offer refunds for:
Change of mind
Incorrect information supplied by the customer
Colour variations resulting from screen settings
Minor variations inherent in handmade products
Refunds, replacements or repairs may be offered where products are faulty, damaged or not as described in accordance with Australian Consumer Law.
Please contact us within 7 days of receiving your order if there is an issue with your purchase.
Due to the personalised nature of many of our products, we do not accept returns or offer refunds for:
Change of mind
Incorrect information supplied by the customer
Colour variations resulting from screen settings
Minor variations inherent in handmade products
Refunds, replacements or repairs may be offered where products are faulty, damaged or not as described in accordance with Australian Consumer Law.
Please contact us within 7 days of receiving your order if there is an issue with your purchase.
10. CANCELLATIONS
Orders for non-personalised products may be cancelled prior to dispatch.
Personalised orders cannot be cancelled once production has commenced.
Orders for non-personalised products may be cancelled prior to dispatch.
Personalised orders cannot be cancelled once production has commenced.
11. INTELLECTUAL PROPERTY
All artwork, designs, photographs, logos and content on this website remain the property of The Gifted Magnet and Kristen Anne Art & Craft and may not be copied, reproduced or used without written permission.
All artwork, designs, photographs, logos and content on this website remain the property of The Gifted Magnet and Kristen Anne Art & Craft and may not be copied, reproduced or used without written permission.
12. PHOTOGRAPHS SUPPLIED BY CUSTOMERS
By submitting photographs or artwork, customers confirm that they own the rights to the images or have permission to use them.
Customers grant The Gifted Magnet permission to use supplied images solely for the purpose of producing the ordered products.
By submitting photographs or artwork, customers confirm that they own the rights to the images or have permission to use them.
Customers grant The Gifted Magnet permission to use supplied images solely for the purpose of producing the ordered products.
13. SOCIAL MEDIA & MARKETING
Unless otherwise requested by the customer, we may photograph completed products and share them on our website or social media pages for promotional purposes. Personal information will not be disclosed.
Unless otherwise requested by the customer, we may photograph completed products and share them on our website or social media pages for promotional purposes. Personal information will not be disclosed.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, The Gifted Magnet's liability is limited to the value of the products purchased.
15. AUSTRALIAN CONSUMER LAW
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot be excluded under Australian Consumer Law.
To the maximum extent permitted by law, The Gifted Magnet's liability is limited to the value of the products purchased.
15. AUSTRALIAN CONSUMER LAW
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot be excluded under Australian Consumer Law.
Privacy Policy
The Gifted Magnet respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect information including:
• Name
• Address
• Email address
• Phone number
• Photographs and personalisation details submitted for orders
How We Use Your Information
Your information is used solely to:
• Process and fulfil orders
• Communicate regarding your purchase
• Provide customer support
• Improve our products and services
We do not sell, rent or share your personal information with third parties except where necessary to process payments, arrange shipping or where required by law.
Photographs Submitted by Customers
Photographs uploaded for personalised products are used solely for the purpose of producing your order and are stored securely.
Information We Collect
We may collect information including:
• Name
• Address
• Email address
• Phone number
• Photographs and personalisation details submitted for orders
How We Use Your Information
Your information is used solely to:
• Process and fulfil orders
• Communicate regarding your purchase
• Provide customer support
• Improve our products and services
We do not sell, rent or share your personal information with third parties except where necessary to process payments, arrange shipping or where required by law.
Photographs Submitted by Customers
Photographs uploaded for personalised products are used solely for the purpose of producing your order and are stored securely.